Morgan

BACKGROUND

The parties Plaintiff Traci Morgan (plaintiff) suffers from Usher Syndrome Type II, a condition that renders her partially deaf and partially blind. She uses screen reader software (SRS) to navigate the Internet. Defendant Zarco Hotels Incorporated (defendant) owns and operates the Hollywood Hotel and the hotel’s Web site, which offers digital booking and other services to potential customers. Real party in interest Center for Disability Access (plaintiff’s counsel) represented plaintiff in this action. Plaintiff’s complaint Plaintiff commenced this action on March 1, 2022, alleging she attempted to navigate defendant’s hotel Web site to locate accommodations but was unable to do so using SRS because of “numerous accessibility design defaults.” Her complaint asserted two causes of action—violation of the Unruh Civil Rights Act (Civ. Code, § 51, subds. (b), (f)) and violation of Business and Professions Code section 17200. Although plaintiff asserted no cause of action under the ADA, her complaint alleged that jurisdiction was proper “because Plaintiff seeks a permanent

All further statutory references are to the ADA unless stated otherwise.

2 injunction…