C.M.

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF CALIFORNIA 9 Case No. 23-cv-01033-RS

IN RE BETTERHELP, INC. DATA

DISCLOSURE CASES ORDER GRANTING IN PART AND

DENYING IN PART MOTION TO

DISMISS CONSOLIDATED CLASS

ACTION COMPLAINT

These putative class actions—now consolidated—arose following the announcement by the Federal Trade Commission (“FTC”) of an investigation into the business practices of defendant BetterHelp, Inc., which resulted in the entry of a consent decree. BetterHelp operates an online counseling service that matches users with therapists and then facilitates counseling via its websites and apps. BetterHelp offers its service under several names, each of which has its own website and app. The primary website and app, named “BetterHelp,” serves general audiences and has been in operation since 2013. In more recent years, BetterHelp has started several additional websites aimed at serving specific groups, such as Christians, couples, teens,…