Background 25 On June 15, 2020, Plaintiffs Irma Santana and Rafael Santana, (collectively 26 “Plaintiffs”), proceeding pro se, filed a Complaint in San Diego County Superior Court 27 28 1 against Defendant BSI Financial Services, Inc. (“BSI”), and U.S. Bank Trust National 2 Association, as Trustee of The SCIG Series III Trust (“U.S. Bank”) (collectively 3 “Defendants”) alleging eighteen causes of action arising from an alleged wrongful 4 foreclosure of their home. (Dkt. No. 1-2, Compl.) The Complaint was removed to this 5 Court on August 14, 2020. (Dkt. No. 1, Not. of Removal.) 6 According to the Complaint, Plaintiffs were the owners of residential real property 7 located at 8489 Adams Street, Lemon Grove, CA. (Dkt. No. 1-2, Compl. ¶ 8.) In 8 February 2006, Plaintiffs obtained a loan in the amount of $375,000 secured by a deed of 9 trust on the property that was recorded on February 13, 2006. (Id. ¶ 10(a); id., Ex. A.) 10 Around April 16, 2019, Briana Young, an authorized representative, executed a 11 notice of default (“NOD”) which was recorded on April 17, 2019. (Id. ¶ 10(b); id., Ex. 12 B.) Around July 19, 2019, Briana Young executed a Notice of Trustee’s Sale (“NTS”) 13 which was recorded on July 22, 2019. (Id. ¶ 10(c); id., Ex. C.) Around April 8, 2020, 14 Michele Ghidoti, an authorized representative, executed a Trustee’s Deed Upon Sale 15 (“TDUS”), indicating that the property was sold at an auction on March 30, 2020 to 16 Defendant U.S. Bank and the TDUS was recorded on April 10, 2020. (Id. ¶ 10(d); id., 17 Ex. D.) 18 Plaintiffs allege that they applied for a loan modification in early January 2020. 19 (Id. ¶¶ 11(a); 11(d).) They never received written confirmation that the application was 20 received or denied. (Id. ¶¶ 11(a); 11(d).) Several times during mid-January and the end 21 of February, Plaintiffs called and emailed Defendant BSI’s Financial Services Loss 22 Mitigation Specialist and designated single point of contact (“SPOC”) Patty Vera 23 (“Vera”), to get a status update but was never able to reach her. (Id. ¶¶ 11(a); 11(b); 24 11(d).) In late February, Vera finally responded to Plaintiffs’ calls and told them to write 25 a letter appealing the loan modification denial. (Id. ¶¶ 11(a); 11(d).) She informed them 26

27 1 Servis One, Inc. dba BSI Financial Services states it has been erroneously as BSI Financial Services, 28 1 they had twenty days to provide additional income and a letter stating when Irma Santana 2 would start working again along with her expected income. (Id. ¶¶ 11(a); 11(d).) Vera 3 stated this would be sufficient to reverse the denial. (Id. ¶ 11(d).) Despite never having 4 received any written confirmation of a denial of the loan modification application, within 5 the 20-day period, in late February or early March, Plaintiffs submitted the required 6 information but again did not receive an answer in writing. (Id. ¶ 11(a).) Irma Santana 7 found a job that she was supposed to start on March 15, 2020; however due to COVID- 8 19, she was unable to start work on that day. (Id. ¶ 11(d).) 9 Plaintiffs again called Vera several times with no responses between late February 10 and early March and when they finally reached her in mid-March, Vera suggested they 11 submit a new loan modification application showing more income but were never told 12 their prior loan modification application was denied. (Id. ¶¶ 11(a), (d).) On the advice of 13 Vera, on March 25, 2020, Plaintiffs submitted a full loan modification application with 14 the additional information. (Id. ¶¶ 11(a); 11(d).) Plaintiffs then reached out to Vera daily 15 after submitting the application leaving several voicemails, but were unable to reach her 16 and finally reached a different BSI representative on March 29, 2020 who told them that 17 the application had been denied and BSI was going to go forward with the foreclosure. 18 (Id. ¶¶ 11(a); 11(d).) Plaintiffs never received a written notice of the denial and the sale 19 took place the next day on March 30, 2020. (Id. ¶¶ 11(a); 11(d).) Plaintiffs allege the 20 foreclosure sale was in violation of HBOR; therefore, the trustee sale was invalid. (Id. ¶¶ 21 11(d); 12.) 22 Plaintiffs claim they were provided with two SPOCs who were not responsive. (Id. 23 ¶ 11(b).) Irma Gutierrez was assigned in December 2019 and Patty Vera was assigned on 24 January 15, 2020. (Id.) 25 On September 4, 2016, Plaintiffs filed for Chapter 13 Bankruptcy. At that time, 26 Wells Fargo was the servicer of the loan and at the end of 2016, Rushmore Lending 27 replaced Wells Fargo as the loan servicer. (Id. ¶ 11(d). In August 2018, during the 28 second year of the bankruptcy, the loan was sold to Defendant BSI. (Id.) Before BSI, 1 there was no noted late payments on the mortgage. (Id.) Despite that, BSI filed a motion 2 for relief from the automatic stay in the Bankruptcy Court and provided conflicting 3 numbers and accounting of payments while Plaintiffs provided evidence that there was 4 only one missing payment from September 2018. (Id.) These court proceedings caused 5 additional expenses and financial hardship on Plaintiffs especially since Irma Santana had 6 recently lost her job. (Id.) In January 2019, when Plaintiffs did not have any further 7 funds to continue with the bankruptcy litigation, they had no option but to concede with 8 Defendants’ false and fraudulent calculations in order to save the property. (Id.) Since 9 they had borrowed money and used all their savings during the litigation, Plaintiffs were 10 unable to comply with their financial obligations and make extra payments. (Id.) The 11 Bankruptcy Trustee dismissed the case on February 2, 2019. (Id.) Plaintiffs were able to 12 refile in August 2019 but the payments were too high and Irma Santana had not yet found 13 employment. (Id.) Therefore, their last option was to submit a loan modification request 14 in January 2020. (Id.) However, Plaintiffs never received a letter stating that their loan 15 modification application was complete and never received a written denial. (Id.) 16 In the motion, Defendants2 move to dismiss seventeen causes of action for failure 17 to state a claim which is fully briefed.3 (Dkt. Nos. 3, 6, 7.) 18 / / / 19 / / / 20 / / / 21 22 23 2 BSI, as the loan servicer, and U.S. Bank, as the third-party purchaser at the TDUS, are distinct entities with different involvement in the case. However, Defendants move together to dismiss all causes of 24 action against them without distinguishing the alleged role or liability of each Defendant. 25 3 Defendants did not move to dismiss the tenth cause of action for declaratory relief which Plaintiffs note in their opposition. (Dkt. No. 6 at 25.) In reply, Defendants argue that the declaratory relief 26 necessarily fails because it is a remedy and because Plaintiffs have failed to allege any cause of action, the tenth claim fails. (Dkt. No. 7 at 5-6.) The Court declines to consider any new arguments raised in 27 the reply. See Zamani v. Carnes, 491 F.3d 990, 997 (9th Cir. 2007) (“The district court need not consider arguments raised for the first time in a reply brief.”). Moreover, because the Court denies the 28 1 Discussion 2 A. Legal Standard on Federal Rule of Civil Procedure 12(b)(6) 3 Federal Rule of Civil Procedure (“Rule”) 12(b)(6) permits dismissal for “failure to 4 state a claim upon which relief can be granted.” Fed. R. Civ. P. 12(b)(6). Dismissal 5 under Rule 12(b)(6) is appropriate where the complaint lacks a cognizable legal theory or 6 sufficient facts to support a cognizable legal theory. See Balistreri v. Pacifica Police 7 Dep’t., 901 F.2d 696, 699 (9th Cir. 1990). Under Federal Rule of Civil Procedure 8 8(a)(2), the plaintiff is required only to set forth a “short and plain statement of the claim 9 showing that the pleader is entitled to relief,” and “give the defendant fair notice of what 10 the . . . claim is and the grounds upon which it rests.” Bell Atlantic Corp. v. Twombly, 11 550 U.S. 544, 555 (2007). 12 A complaint may survive a motion to dismiss only if, taking all well-pleaded 13 factual allegations as true, it contains enough facts to “state a claim to relief that is 14 plausible on its face.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Twombly, 15 550 U.S. at 570). “A claim has facial plausibility when the plaintiff pleads factual 16 content that allows the court to draw the reasonable inference that the defendant is liable 17 for the misconduct alleged.” Id. “Threadbare recitals of the elements of a cause of 18 action, supported by mere conclusory statements, do not suffice.” Id. “In sum, for a 19 complaint to survive a motion to dismiss, the non-conclusory factual content, and 20 reasonable inferences from that content, must be plausibly suggestive of a claim entitling 21 the plaintiff to relief.” Moss v. U.S. Secret Serv., 572 F.3d 962, 969 (9th Cir. 2009) 22 (quotations omitted). In reviewing a Rule 12(b)(6) motion, the Court accepts as true all 23 facts alleged in the complaint, and draws all reasonable inferences in favor of the 24 plaintiff. al-Kidd v. Ashcroft, 580 F.3d 949, 956 (9th Cir. 2009). 25 Where a motion to dismiss is granted, “leave to amend should be granted ‘unless 26 the court determines that the allegation of other facts consistent with the challenged 27 pleading could not possibly cure the deficiency.’” DeSoto v. Yellow Freight Sys., Inc., 28 957 F.2d 655, 658 (9th Cir. 1992) (quoting Schreiber Distrib. Co. v. Serv-Well Furniture 1 Co., 806 F.2d 1393, 1401 (9th Cir. 1986)). In other words, where leave to amend would 2 be futile, the Court may deny leave to amend. See Desoto, 957 F.2d at 658; Schreiber, 3 806 F.2d at 1401. 4 B. Defendants’ Request for Judicial Notice 5 Defendants filed a request for judicial notice of documents recorded with the San 6 Diego County Recorder’s Office, the Bankruptcy Court docket for In re Rafael Avelar- 7 Santana, Case No. 16-04825-LT13 as well as numerous pleadings from that case; the 8 Bankruptcy Court docket for In re Rafael Avelar-Santana, Case No. 19-04965-LT13 filed 9 on August 21, 2019 and the order dismissing that case; and the Bankruptcy Court docket 10 for In Re Rafael Avelar-Santana, Case No. 19-07655-LT13 filed on December 26, 2019 11 and the order dismissing that case.4 (Dkt. No. 3-1.) No opposition has been filed. 12 As a general rule, “a district court may not consider any material beyond the 13 pleadings in ruling on a Rule 12(b)(6) motion.” Lee v. City of Los Angeles, 250 F.3d 668, 14 688 (9th Cir. 2001). However, two exceptions exist where a district court may consider 15 “material which is properly submitted as part of the complaint” or if the documents are 16 not attached to the complaint, they may be considered if the documents’ “authenticity . . . 17 is not contested” and “the plaintiff’s complaint necessarily relies” on them. Id. (citations 18 omitted). In addition, a court may take judicial notice of “matters of public record” under 19 Federal Rule of Evidence 201. Id. at 688-89. 20 Under the Federal Rules of Evidence, the Court may “judicially notice a fact that is 21 not subject to reasonable dispute because it: (1) is generally known within the trial court’s 22 territorial jurisdiction; or (2) can be accurately and readily determined from sources 23

24 25 4 In their motion, Defendants argue that Plaintiffs are barred from re-litigating the post-petition arrears based on judicial estoppel and res judicata. (Dkt. No. 3 at 10.) Plaintiffs respond that the claims in this 26 Complaint are not the same claims that were raised in the bankruptcy case. (Dkt. No. 6. at 12.) The Court agrees with Plaintiffs that the amount of post-petition arrears is not at issue in this case. The 27 gravamen of the Complaint alleges Defendants’ violations of HBOR, particularly engaging in dual tracking which is barred by HBOR. Because the protections of HBOR are triggered once Plaintiffs are 28 1 whose accuracy cannot reasonably be questioned.” Fed. R. Evid. 201(b). Hence, “as a 2 general rule, a district court . . . may take judicial notice of matters of public record and 3 may consider them without converting a Rule 12 motion into one for summary 4 judgment.” United States v. 14.02 Acres of Land, 547 F.3d 943, 955 (9th Cir. 2008). 5 The court may take judicial notice of filings with the County Recorder’s Office as 6 they are “matters of public record.” See Valasquez v. Mortg. Elec. Registration Sys., Inc., 7 No. C 08-3818 PJH, 2008 WL 4938162, at *2 (N.D. Cal. Nov. 17, 2008) (taking judicial 8 notice of a deed of trust, assignment of deed of trust, notice of default, substitution of 9 trustee, rescission of notice of default and election to sell under deed of trust); Fimbres v. 10 Chapel Mortg. Corp., No. 09-CV-0886-IEG, 2009 WL 4163332, *3 (S.D. Cal. Nov. 20, 11 2009) (taking judicial notice of a deed of trust, notice of default, notice of trustee's sale, 12 assignment of deed of trust, and substitution of trustee as each was a public record). In 13 addition, the court may also take judicial notice of filings in other courts. See Reyna 14 Pasta Bella, LLC v. Visa USA, Inc., 442 F.3d 741, 746 n. 6 (9th Cir. 2006); United States 15 ex rel. Robinson Rancheria Citizens Council v. Borneo, Inc., 971 F.2d 244, 248 (9th Cir. 16 1992) (“We may take notice of proceedings in other courts, both within and without the 17 federal judicial system, if those proceedings have a direct relation to the matters at 18 issue.”); Cave Man Kitchens Inc. v. Caveman Foods, LLC, No. 2:18-cv-01274 RAJ, 2019 19 WL 3891327, at *2 (W.D. Wash. Aug. 19, 2019) (“It is well established that the Court 20 may take judicial notice of court filings, including bankruptcy court filings.”); Otter v. 21 Northland Grp., Inc., No. 12-2034-RSM, 2013 WL 2243874, at *1 (W.D. Wash. May 21, 22 2013) (granting request for judicial notice of documents filed in bankruptcy court). 23 Because the documents recorded with the San Diego Recorder’s Office and court filings 24 in the Bankruptcy cases are judicially noticeable, the Court GRANTS Defendants’ 25 request for judicial notice. 26 C. Lack of Standing 27 As a threshold argument, Defendants summarily contend that Plaintiffs’ lack 28 standing on all causes of action for the failure to tender the full amount of the loan due; 1 therefore, all claims should be dismissed. (Dkt. No. 3 at 11. ) Plaintiffs respond that 2 their claims are exempt from the tender rule. (Dkt. No. 6 at 13-15.) 3 In general, under California law, “an action to set aside a trustee's sale for 4 irregularities in sale notice or procedure should be accompanied by an offer to pay the 5 full amount of the debt for which the property was security.” Arnolds Mgmt. Corp. v. 6 Eischen, 158 Cal. App .3d 575, 578 (1984); see also Karlsen v. Am. Sav. & Loan Assn., 7 15 Cal. App. 3d 112, 117 (1971) (“[a] valid and viable tender of payment of the 8 indebtedness owing is essential to an action to cancel a voidable sale under a deed of 9 trust”). “A plaintiff must (1) demonstrate a willingness to pay and (2) show the ability to 10 pay.” Pantoja v. Countrywide Home Loans, Inc., 640 F. Supp. 2d 1177, 1184 (N.D. Cal. 11 2009) (citing In re Worcester, 811 F.2d 1224, 1231 (9th Cir. 1987)). 12 “The tender rule applies to equitable claims, such as claims to set aside a trustee's 13 sale, to quiet title, to cancel an instrument, or for wrongful foreclosure.” Green v. 14 Central Mortg. Co., 148 F. Supp. 3d 852, 870 (N.D. Cal. 2015) (citing Arnolds Mgmt. 15 Corp., 158 Cal. App. 3d at 578-79). The tender rule “is rooted in equity and premised on 16 the notion that it would be futile to set aside a foreclosure sale on the technical ground 17 that notice was improper, if the party making the challenge did not first make full tender 18 and thereby establish his ability to purchase the property.” Alvarez v. Wells Fargo Bank, 19 N.A., No. 12–9661, 2013 WL 425097, at *4 (C.D. Cal. Jan. 31, 2013) (internal quotation 20 marks and citation omitted). California caselaw recognizes four exceptions to the tender 21 rule: 22 First, if the borrower's action attacks the validity of the underlying debt, a tender is not required since it would constitute an affirmation of the debt. 23

24 Second, a tender will not be required when the person who seeks to set aside the trustee's sale has a counter-claim or set-off against the beneficiary. In 25 such cases, it is deemed that the tender and the counter claim offset one 26 27 28 1 another, and if the offset is equal to or greater than the amount due, a tender is not required. 2

3 Third, a tender may not be required where it would be inequitable to impose such a condition on the party challenging the sale. 4

5 Fourth, no tender will be required when the trustor is not required to rely on equity to attack the deed because the trustee's deed is void on its face. 6

7 Lona v. Citibank, N.A., 202 Cal. App. 4th 89, 112–13 (2011) (internal citations omitted). 8 A plaintiff may be excused from the tender rule if allegations support an exception to the 9 tender rule. See Sciarratta v. US. Bank Nat'l Ass'n, 247 Cal. App. 4th 552, 568 (2016) (if 10 the plaintiff properly alleges the foreclosure is void, tender is not required in causes of 11 action for wrongful foreclosure, cancellation of instruments and quiet title); Azam v. 12 Wells Fargo Bank, N.A., 677 Fed. App’x 326, 327 (9th Cir. 2017) (“A full tender may not 13 be required where one or more of four recognized exceptions applies.”); Pantoja, 640 F. 14 Supp. 2d at 1184 (courts have discretion to excuse the tender requirement where its 15 application would be inequitable). 16 “Because tender is an equitable concept, courts have held that ‘[w]hether Plaintiffs 17 are required to tender is a matter of discretion left up to the Court,’ and that ‘failure to 18 allege tender is not decisive at [the pleading] stage.’” Bingham v. Ocwen Loan Serv., 19 LLC, No.: 13-CV-4040–LHK, 2014 WL 1494005, at *7–8 (N.D. Cal. Apr. 16, 2014) 20 (quoting Storm v. Am.'s Servicing Co., No. 09cv1206–IEG (JMA), 2009 WL 3756629, at 21 *6 (S.D. Cal. Nov. 6, 2009)); Stokes v. CitiMortgage, Inc., No. CV 14–00278 BRO 22 (SHx), 2014 WL 4359193, at *8-9 (C.D. Cal. Sept. 3, 2014) (exercising discretion to 23 decline to apply tender at pleadings stage until further factual development to enable “the 24 Court to assess the equities involved in determining whether the tender rule should 25 apply.”). However, the tender rule does not apply to violations of the California 26 Homeowner Bill of Rights (“HBOR”). Valbuena v. Ocwen Loan Serv., LLC, 237 Cal. 27 App. 4th 1267, 1273-74 (2015) (“Nothing in the language of HBOR suggests that a 28 1 borrower must tender the loan balance before filing suit based on a violation of the 2 requirements of the law.”). 3 Here, Plaintiffs allege both equitable and non-equitable claims, some of which 4 challenge the foreclosure process and some of which challenge the loan modification 5 process. Defendants conclusorily argue that all claims in the complaint should be 6 dismissed for failure to tender but provides no legal analysis as to how the tender rule 7 applies to each claim and does not address Plaintiffs’ assertion that an exception to the 8 tender rule applies. Accordingly, the Court DENIES Defendants’ motion to dismiss all 9 claims for failing to tender as legally unsupported. See Green v. Central Mortg. Co., 148 10 F. Supp. 3d 852, 870 (N.D. Cal. 2015) (denying dismissal on summary tender arguments 11 because defendants “never attempt to explain how or why the tender rule applies to each 12 claim; they just say that the entire Second Amended Complaint is barred.”). 13 D. First, Second, Third and Fourth Causes of Action – Violations of California 14 Homeowner Bill of Rights (“HBOR”) 15 Plaintiffs allege violations of four provisions of the HBOR: California Civil Code 16 sections 2923.5 or 2923.55; 2923.6; 2923.7; and 2923.17. (Dkt. No. 1-2, Compl. ¶¶ 16- 17 40.) 18 The California Homeowner Bill of Rights (“HBOR”), which became effective on 19 January 1, 2013, “reformed aspects of the state's nonjudicial foreclosure process by 20 amending the California Civil Code to prohibit deceptive and abusive home foreclosure 21 practices.” Bingham, 2014 WL 1494005, at *3. The purpose of the HBOR is to ensure 22 that specified borrowers who may qualify for a foreclosure alternative are “considered 23 for, and have a meaningful opportunity to obtain, available loss mitigation options, if any, 24 offered by or through the borrower's mortgage servicer, such as loan modifications or 25 other alternatives to foreclosure.” Cal. Civ. Code § 2923.4. 26 27 28 1 1. First Cause of Action - Section 2923.5 or 2923.55 2 Pursuant to section 2923.55(b)(1), prior to recording a NOD, a mortgage servicer 3 must provide a statement that the borrower may request a copy of the promissory note, 4 deed of trust, copy of any assignment, if applicable and a copy of the borrower’s payment 5 history. Cal. Civ. Code § 2923.55(b)(1). In addition, before a mortgage servicer records 6 a Notice of Default, it must contact the borrower “in order to assess the borrower's 7 financial situation and explore options for the borrower to avoid foreclosure.” Id. § 8 2923.55(b)(2). Any recorded NOD must include a declaration stating that these 9 requirements have been fulfilled. Id. § 2923.55(c). 10 In their motion, Defendants argue they complied with section 2923.55 citing to the 11 Notice of Default, (Dkt. No. 1-2, Compl., Ex. B. at 75), which declares that Plaintiffs 12 were contacted pursuant to section 2923.55(b)(2). (Dkt. No. 3 at 11.) In addition, as to a 13 violation of 2923.55(b)(1), they contend that the loan documents were readily available to 14 them in the bankruptcy filings; thus, any alleged violation would not be material. (Id.) 15 Plaintiffs respond that there is a disputed issue of fact of whether section 2923.55(b)(2) 16 and (c) were complied with and such a determination is not proper on a motion to 17 dismiss. (Dkt. No. 6 at 16.) They further dispute Defendants’ argument, that the 18 numerous communications between Plaintiffs and BSI in early 2020 were sufficient to 19 demonstrate compliance with HBOR, as misleading. (Id.) 20 To state a claim under section 2923.55, a plaintiff must allege that the required 21 contact “either did not occur or was deficient.” Gayman v. Wells Fargo Bank, N.A., Case 22 No. CV 16-9203 DMG (PJWx), 2017 WL 8131989, at *4 (C.D. Cal. Feb. 10, 2017) 23 (quoting Pantoja v. Countrywide Home Loans, Inc., 640 F. Supp. 2d 1177, 1186 (N.D. 24 25 6 Application of sections 2923.5 and 2923.55 depends on the entity’s number of foreclosures in a 26 reporting period. See Cal. Civ. Code §§ 2923.5(g); 2923.55(g). Section 2923.5 applies to entities with more than 175 foreclosures in a reporting period while section 2923.55 applies to entities that had fewer 27 than 175 foreclosures in a reporting period. See Cal. Civ. Code § 2924.18(c). In this case, Plaintiffs rely on the language in section 2923.55 and the NOD’s declaration was filed pursuant to section 2923.55; 28 1 Cal. 2009)). Here, the Complaint alleges two violations. First, Plaintiffs never received a 2 statement advising they could request a copy of their DOT or mortgage, a copy of any 3 assignment and a copy of the borrower’s payment history. (Dkt. No. 1-2, Compl. ¶ 4 18(a).) Second, the Complaint claims Defendants never contacted Plaintiffs prior to the 5 recording of the NOD. (Id. ¶ 18(b).) These allegations support a claim under section 6 2923.55. See Gayman, 2017 WL 8131989, at *4. 7 Defendants’ reliance on the section 2923.55 declaration filed with the NOD is 8 misplaced. On a motion to dismiss, the Court does not resolve issues of fact but looks at 9 whether the complaint alleges facts to state a plausible claim. See Iqbal, 556 U.S. at 678. 10 Moreover, while the Court takes judicial notice of the NOD, the Court may not consider 11 the truth of what is asserted in the NOD. See Lee, 250 F.3d at 690 (judicial notice of 12 public records is limited to the existence of the documents, not the truth of the matters 13 stated in them); Mottale v. Kimball Tirey & St. John, LLP, No. 13CV1160 GPC-MMA, 14 2014 WL 109354, at *3 (S.D. Cal. Jan. 10, 2014) (“In taking judicial notice of documents 15 pursuant to Rule 201(b), the court may take notice of the existence of the documents but 16 not the truth of the matters asserted therein.”); accord Intengan v. BAC Home Loans Serv. 17 LP, 214 Cal. App. 4th 1047, 1057 (2013) (taking judicial notice of section 2923.5 18 declaration proper to show existence of the declaration but could not be taken to 19 demonstrate compliance with section 2923.5). Therefore, Defendants’ argument that 20 they complied with section 2923.55 by filing the NOD is without persuasion at this stage 21 of the proceeding. 22 As a final argument, Defendants summarily contend that the Complaint concedes 23 that there were numerous communications with BSI about the loan modification review 24 which were denied each time but do not articulate how these communications complied 25 with section 2923.55. (Dkt. No. 3 at 12.) Section 2923.55 requires the loan servicer to 26 contact the borrower prior to recording the NOD, which in this case was April 17, 2019, 27 (Dkt. No. 1-2, Compl. ¶ 10(c)). The communications in the Complaint are ones that 28 1 occurred after the NOD was filed. It does not appear that the communications referenced 2 by Defendants are relevant to this cause of action. 3 Therefore, the Court concludes that the Complaint alleges violations of section 4 2923.55 and DENIES the motion to dismiss. See Barrionuevo v. Chase Bank, N.A., 885 5 F. Supp. 2d 964, 977 (N.D. Cal. 2012) (“When a plaintiff's allegations dispute the 6 validity of defendant's declaration of compliance in a Notice of Default . . . the plaintiff 7 has ‘plead[ed] enough facts to state a claim to relief that is plausible on its face.” (internal 8 quotation marks omitted)); see also Intengan v. BAC Home Loans Serv. LP, 214 Cal. 9 App. 4th 1047, 1057 (2013) (plaintiff stated a cause of action for violation of section 10 2923.5 when she alleged she was never contacted by defendants and that they never 11 exercised due diligence in attempting to contact her in contradiction with defendants’ 12 declaration of compliance). 13 2. Fourth Cause of Action - Section 2924.17 14 Section 2924.17 requires both that the declaration filed with the NOD under 15 section 2923.55 “be accurate and complete and supported by competent and reliable 16 evidence;” and also that before recording or filing, the mortgage servicer must “ensure 17 that it has reviewed competent and reliable evidence to substantiate the borrower's default 18 and the right to foreclose.” Cal. Civ. Code §§ 2924.17(a)-(b). 19 Defendants maintain that the claim that they failed to properly verify Plaintiffs’ 20 default when they recorded the NOD and conducted a foreclosure sale is without merit 21 because HBOR only requires that the declaration be filed with the NOD and does not 22 require that they prove anything in court other than the fact that the declaration was filed 23 and that necessary steps were taken before filing citing to Lucioni v. Bank of America, 24 N.A., 3 Cal. App. 5th 150, 163-64 (2016). (Dkt. No. 3 at 13.) Plaintiffs disagree. (Dkt. 25 No. 6 at 16.) 26 As an initial matter, Defendants’ reliance on Lucioni v. Bank of America, NA, 3 27 Cal. App. 5th 150, 163-64 (2016) is misplaced as that ruling was specific to a pre- 28 foreclosure case seeking injunctive relief where the court of appeal explained “[s]ections 1 2924.17 and 2923.55 do not create a right to litigate, pre-foreclosure, whether the 2 foreclosing party’s conclusion that it had the right to foreclose was correct.” Lucioni, 3 3 Cal. App. 5th at 163. However, the court explained that HBOR may allow the borrower 4 to bring a “post foreclosure cause of action for damages.” Id. at 161. This case involves 5 a foreclosure that has already occurred and claims for damages may be brought under 6 HBOR. See id. 7 Plaintiffs alleges that Defendants violated section 2924.17 by not properly 8 reviewing their loan information and verifying whether Defendants had the right to 9 foreclose based on competent and reliable evidence. (Dkt. No. 1-2, Compl. ¶ 37.) 10 Instead, Defendants executed and recorded a fraudulent declaration with the NOD under 11 section 2923.55 and unlawfully forced Plaintiffs into the foreclosure process when 12 Plaintiff were in the midst of review for a loss mitigation alternative and did not provide a 13 written denial of their loan modification application and an opportunity to appeal prior to 14 proceeding with the invalid trustee sale. (Id.) These alleged facts state a claim for 15 violations of section 2924.17, and the Court DENIES Defendants’ motion to dismiss this 16 claim. See Gayman, 2017 WL 8131989, at *5 (allegation that defendant attached a false 17 declaration to the Notice of Default under 2923.55 is also the basis of the section 2924.17 18 and states a claim). 19 3. Second Cause of Action - Section 2923.6 20 Section 2923.6 prohibits “dual tracking,” in which a lender proceeds with the 21 foreclosure process while reviewing a loan modification application. Cal. Civ. Code § 22 2923.6(c). “If a borrower submits a complete application for a first lien loan 23 modification offered by, or through, the borrower's mortgage servicer, a mortgage 24 servicer . . . shall not record a notice of default, or conduct a trustee's sale, while the 25 complete first lien loan modification application is pending.” Id. Section 2923.6(d) 26 further provides that the “borrower shall have at least 30 days from the date of the written 27 denial to appeal the denial and to provide evidence that the mortgage servicer's 28 determination was in error.” Id. § 2923.6(d). Finally, section 2923.6(f) requires that the 1 mortgage servicer send a “written notice to the borrower identifying the reasons for 2 denial.” Id. § 2923.6(f). 3 Defendants maintain that the Complaint admits that Plaintiffs’ January 2020 loan 4 modification application was reviewed and denied for insufficient income, the appeal was 5 denied and the March 25, 2020 application was also denied. (Dkt. No. 3 at 12.) In 6 addition, Defendants explain that Plaintiffs were granted a modification in 2012 and 7 under section 2923.6(g), Defendants were not required to review their subsequent 8 applications unless there was a material change in the borrower’s financial circumstances 9 that were documented and submitted to the lender. (Id.) Defendants also were not 10 required to review the March 25, 2020 application because it was submitted less than 5 11 business days before the March 30, 2020 trustee’s sale, see Civil Code § 2923.6(c). (Id.) 12 Finally, Defendants argue that if a borrower accepts a written first lien loan modification 13 but defaults on or breaches the borrower’s obligations, then the lender may pursue 14 foreclosure under section 2923.6(c)(3). (Id. at 12-13.) 15 Plaintiffs challenge Defendants’ argument and claim that their loan modification 16 application in January 2020 documented material changes in Plaintiffs’ financial 17 circumstances as required under section 2923.6(g); therefore, Defendants were obligated 18 to review the January 2020 application. (Dkt. No. 6 at 17.) Next, they allege Defendants 19 violated section 2923.6(f) by failing to provide them with written notice of denial and the 20 reasons for the denial for the January and March 2020 applications and Vera, the single 21 point of contact, falsely advised they would have 20 days to appeal the denial; however, 22 section 2923.6(d) provides 30 days to appeal from written denial. (Id.) Because 23 Plaintiffs never received a written denial, Defendants could not record a NOD as the 30 24 day period was never triggered. Finally, Plaintiffs aver that Vera improperly advised 25 them to file another full loan modification less than 5 business days before the trustee’s 26 sale. 27 On its own, the Complaint alleges a violation of section 2923.6(c) where 28 Defendants executed and recorded foreclosure documents while Plaintiffs were in the 1 midst of a loan modification review. (Dkt. No. 1-2. Compl. ¶ 24; Dkt. No. 6 at 17.) 2 Moreover, Plaintiffs allege a violation of section 2923.6(f) requiring financial institutions 3 to provide borrowers with a written notice identifying the reasons for the denial, and a 4 violation of section 2923.6(d) because Plaintiffs claim they were not provided sufficient 5 30 days to appeal the denial. (Dkt. No. 1-2. Compl. ¶ 24; Dkt. No. 6 at 17.) 6 However, Defendants assert and the judicially noticed documents show that 7 Plaintiffs were granted a loan modification in 2012 which was recorded with the County 8 Recorder’s Office on April 9, 2012. (Dkt. No. 3-1, Ds’ RJN, Ex. 4 at 16.) Plaintiffs do 9 not dispute that they were granted a loan modification in 2012 as they argue they 10 provided information about their changed financial circumstances in their January 2020 11 and March 2020 loan modification applications. (Dkt. No. 6 at 17.) The material fact 12 that Plaintiffs were granted a prior loan modification alters the analysis under section 13 2923.6. 14 Section 2923.6(g) provides that “the mortgage servicer shall not be obligated to 15 evaluate applications from borrowers who have been evaluated or afforded a fair 16 opportunity to be evaluated consistent with the requirements of this section, unless there 17 has been a material change in the borrower's financial circumstances since the date of the 18 borrower's previous application and that change is documented by the borrower and 19 submitted to the mortgage servicer.” Cal. Civil Code § 2923.6(g). To seek a review 20 under “changed circumstances,” Plaintiffs must allege a specific change in financial 21 situation. See Gilmore v. Wells Fargo Bank N.A., 75 F. Supp. 3d 1255, 1264-65 (N.D. 22 Cal. 2014). 23 Here, while Plaintiffs, in their opposition, contend they informed Defendants of 24 their “changed circumstances” when they submitted their loan modification application in 25 January and March 2020; it is not alleged in the Complaint. Accordingly, the Court 26 DISMISSES the section 2923.6 claim with leave to amend to sufficiently plead that 27 section 2923.6(g) allows review of Plaintiffs’ loan modifications by Defendants. 28 1 Defendants’ final argument claims that Plaintiffs are not entitled to the HBOR 2 protections because of their prior default on the 2012 loan modification. (Dkt. No. 3 at 3 12.) Section 2923.6(c)(3) provides, 4 If a borrower submits a complete application for a first lien loan modification offered by, or through, the borrower's mortgage servicer at 5 least five business days before a scheduled foreclosure sale, a mortgage 6 servicer, mortgagee, trustee, beneficiary, or authorized agent shall not record a notice of default or notice of sale, or conduct a trustee's sale, while the 7 complete first lien loan modification application is pending. A mortgage 8 servicer, mortgagee, trustee, beneficiary, or authorized agent shall not record a notice of default or notice of sale or conduct a trustee's sale until any of the 9 following occurs: 10 . . . (3) The borrower accepts a written first lien loan modification, but defaults 11 on, or otherwise breaches the borrower's obligations under, the first lien loan 12 modification.

13 Cal. Civ. Code § 2923.6(c)(3). 14 In the unpublished opinion of Deschaine v. IndyMac Mortg. Servs, 617 Fed. App’x 15 690, 693-94 (9th Cir. 2015), the Ninth Circuit held that because the borrower defaulted 16 under the original loan agreement and a prior loan modification agreement, he was not 17 entitled to HBOR protections. Id. at 694; see also Smith v. Wells Fargo Bank, N.A., No. 18 15–CV–01779–YGR, 2016 WL 283521, at * 3 (N.D. Cal. Jan. 25, 2016) (“under section 19 2923.6(c)(3), a borrower who already obtained and defaulted on a first lien loan 20 modification is not entitled to the protections against recording of notices and conducting 21 a trustee's sale during the pendency of a later loan modification application.”). However, 22 the district court in Shaw v. Specialized Loan Serv., LLC, 14-00783 MMM (MRWx), 23 2014 WL 12569530, at *6 (C.D. Cal. July 3, 2014), which was decided before 24 Deschaine, relied on the forward looking plain language of section 2923.6 and concluded 25 that “§ 2923.6(c)(3) applies only to a default on a pending, not a prior, loan modification 26 application.” Id. The Court declines to rule on this issue as neither party has sufficiently 27 analyzed section 2923.6(c)(3) and how it relates with section 2923.6(g). Moreover, 28 1 because the Court grants Plaintiffs leave to amend the complaint, the issue may be raised 2 at a later time. Accordingly, the Court GRANTS Defendants’ motion to dismiss the 3 section 2923.6 claim. 4 4. Third Cause of Action - Section 2923.7 5 Section 2923.7 provides that “[w]hen a borrower requests a foreclosure prevention 6 alternative, the mortgage servicer shall promptly establish a single point of contact and 7 provide to the borrower one or more direct means of communication with the single point 8 of contact.” Cal. Civ. Code § 2923.7(a). California enacted section 2923.7 as part of its 9 attempt “to eliminate the practice of dual tracking and to ameliorate its effects, by 10 requiring lenders and loan servicers to designate a ‘single point of contact’ for each 11 borrower in default.” Nasseri v. Wells Fargo Bank, N.A., 147 F. Supp. 3d 937, 943–44 12 (N.D. Cal. 2015) (quoting Jolley v. Chase Home Fin., LLC, 213 Cal. App. 4th 872, 904 13 (2013)). Section 2923.7 ’s single point of contact provision “is intended to prevent 14 borrowers from being given the run around, being told one thing by one bank employee 15 while something entirely different is being pursued by another.” Jolley, 213 Cal. App. 16 4th at 904-05. A SPOC “means an individual or team of personnel each of whom has the 17 ability and authority to perform the responsibilities described in subdivisions (b) to (d), 18 inclusive. The mortgage servicer shall ensure that each member of the team is 19 knowledgeable about the borrower's situation and current status in the alternatives to 20 foreclosure process.” Id. § 2923.7(e). One of the SPOC’s responsibilities include 21 “[h]aving access to current information and personnel sufficient to timely, accurately, and 22 adequately inform the borrower of the current status of the foreclosure prevention 23 alternative.” Cal. Civ. Code § 2923.7(b)(3).7 24 25

26 7 Responsibilities of the SPOC include the following: 27 (1) Communicating the process by which a borrower may apply for an available foreclosure prevention alternative and the deadline for any required submissions to be 28 1 Defendants move to dismiss the section 2923.7 violation arguing that the 2 Complaint concedes that there were numerous communications with the SPOC and that 3 they were informed that their applications were reviewed and denied. (Dkt. No. 3 at 13.) 4 Plaintiffs oppose arguing they sufficiently alleged violations of section 2923.7 arguing 5 they were never provided with a SPOC that was responsive, available and knowledgeable 6 about their applications; in fact, they were given two different SPOC during the loan 7 modification process. (Dkt. No. 6 at 18-19.) Further, Vera, the SPOC, provided 8 incorrect information by telling Plaintiffs to file another loan modification application on 9 March 25, 2020 even though she knew or should have known the sale was scheduled on 10 March 30, 2020. (Id.) 11 Plaintiffs were assigned a SPOC; however, the SPOC assigned did not comply 12 with her responsibilities under section 2923.7(b)(3). The Complaint claims that Plaintiffs 13 were forced to communicate with numerous different individuals who provided them 14 with conflicting information, failed to take countermeasures to prevent Plaintiffs from 15 being subjected to the foreclosure process and they were generally not capable of 16 reasonably performing their duties as agent for the lender. (Dkt. No. 1-2, Compl. ¶ 31.) 17 Plaintiffs claim that the “team” of contacts were not knowledgeable about Plaintiffs’ loss 18 mitigation application and specific circumstances in violation of the section 2923.7. (Id.) 19 Plaintiffs were repeatedly told to resubmit their applications again and again even though 20 the March application was barred under section 2923.6. (Id.) While Plaintiffs 21

22 (2) Coordinating receipt of all documents associated with available foreclosure 23 prevention alternatives and notifying the borrower of any missing documents necessary to complete the application. 24 (3) Having access to current information and personnel sufficient to timely, accurately, 25 and adequately inform the borrower of the current status of the foreclosure prevention alternative. 26 (4) Ensuring that a borrower is considered for all foreclosure prevention alternatives offered by, or through, the mortgage servicer, if any. 27 (5) Having access to individuals with the ability and authority to stop foreclosure proceedings when necessary. 28 1 acknowledge they were provided a SPOC, the SPOC provided was not in compliance 2 with section 2923.7 as she failed to fulfill her statutory responsibilities. Accordingly, the 3 Court DENIES Defendants’ motion to dismiss. See Green, 148 F. Supp. 3d at 875 4 (denying motion to dismiss § 2923.7 claim given plaintiff’s allegations that the 5 defendant’s “representatives gave her conflicting information” even while acknowledging 6 that they received, processed, and denied two loan modification applications); Nasseri, 7 147 F. Supp. 3d at 945 (denying motion to dismiss violation of section 2923.7(b)(1) 8 based on the allegations that SPOC provided incorrect information regarding what 9 foreclosure prevention alternatives were available). 10 E. Fifth Claim for Breach of Contract and Sixth Claim for Breach of the Implied 11 Covenant of Good Faith and Fair Dealing 12 Plaintiffs allege that Defendants breached paragraph 22 of the DOT which 13 provides that if the borrower breaches the agreement, the Lender must give notice to the 14 borrower of the default, the action required to cure the default, a date by which the 15 default must be cured and that failure to cure the default may result in acceleration of the 16 loan. (Dkt. No. 1-2, Compl., Ex. A, DOT at 66-67.) Paragraph 22 also requires the 17 Lender to inform the borrower of the right to reinstate after acceleration and the right to 18 bring a court action. (Id.) 19 Defendants argue that the breach of contract claim fails because Plaintiffs have 20 defaulted on the loan, have no excuse for non-performance and as a result, Plaintiffs have 21 not sustained any damages from an alleged failure to notify them that they could bring a 22 court action. Similarly, Defendants contend that the claim for breach of the implied 23 covenant of good faith and fair dealing fails because Plaintiffs defaulted on the loan and 24 cannot show that Defendants interfered with Plaintiffs’ contractual rights or that they 25 were harmed. (Dkt. No. 3 at 14-15.) Plaintiffs respond that they did not receive any 26 notice that complied with paragraph 22 of the DOT; therefore, their claims survive. (Dkt. 27 No. 6 at 20-21.) 28 1 Under California law, the elements required for a cause of action for breach of 2 contract are “(1) the existence of the contract, (2) plaintiff's performance or excuse for 3 nonperformance, (3) defendant's breach, and (4) the resulting damages to the plaintiff.” 4 Oasis W. Realty, LLC v. Goldman, 51 Cal. 4th 811, 821 (2011). “A claim for breach of 5 the implied covenant of good faith and fair dealing requires the same elements [as a claim 6 for breach of contract], except that instead of showing that defendant breached a 7 contractual duty, the plaintiff must show, in essence, that defendant deprived the plaintiff 8 of a benefit conferred by the contract in violation of the parties' expectations at the time 9 of contracting.” Patera v. Citibank, N.A., 79 F. Supp. 3d 1074, 1090 (N.D. Cal. 2015) 10 (quoting Levy v. JP Morgan Chase, No. 10–01493, 2010 WL 4641033, at *3 (S.D. Cal. 11 Nov. 5, 2010)). The covenant of good faith and fair dealing, implied by California law in 12 every contract, exists to prevent one contracting party from unfairly frustrating the other 13 party’s right to receive the benefits of the agreement or hindering the other party’s 14 performance. Guz v. Bechtel Nat’l, Inc., 24 Cal. 4th 317, 349 (2000). 15 The Complaint alleges that Defendants breached paragraph 22 of the DOT by 16 failing to provide Plaintiffs with notice that the loan was in default before it accelerated 17 the loan and proceeded with foreclosure and Defendants failed to provide them notice of 18 their right to bring a lawsuit to allege defenses to the acceleration and sale. (Dkt. No. 1- 19 2, Compl. ¶¶ 44, 46.) It further asserts that Defendants interfered with Plaintiffs’ right to 20 receive the benefits of the DOT by violating numerous provisions of the HBOR. (Id. ¶ 21 53.) Plaintiffs further allege that they were harmed from Defendants’ failure to comply 22 with paragraph 22 by the loss of their home. (Id. ¶ 38.) As the Complaint points out, 23 Defendants’ obligation under paragraph 22 of the DOT arises upon Plaintiffs’ default; 24 therefore, Defendants’ argument that the causes of action fail because Defendants were in 25 default is not persuasive. (Dkt. No. 1-2, Compl. ¶ 47.) Accordingly, the Complaint 26 sufficiently alleges a claim for breach of contract as well as breach of the implied 27 covenant of good faith and fair dealing and the Court DENIES Defendants’ motion to 28 dismiss on these two claims. 1 F. Seventh Cause of Action - Negligence 2 Defendants assert that they owe no duty of care to Plaintiffs relating to their 3 review of the loan modification application and the subsequent foreclosure of the 4 property. (Dkt. No. 3 at 15-16.) Even if there were a duty, because Plaintiffs defaulted 5 on their 2012 loan modification, they were not entitled to subsequent loan modification 6 reviews. Finally, because the Complaint and the bankruptcy filings admit that Plaintiffs 7 were in default on the loan, causation and resulting damages are lacking. (Id.) Plaintiffs 8 respond that Defendants owed them a duty of care when considering the loan 9 modification, they breached their duty by violating provisions of the HBOR, and these 10 breaches proximately caused them damages. (Dkt. No. 6 at 22-23.) 11 “To state a cause of action for negligence, a plaintiff must allege (1) the defendant 12 owed the plaintiff a duty of care, (2) the defendant breached that duty, and (3) the breach 13 proximately caused the plaintiff's damages or injuries.” Lueras v. BAC Home Loans 14 Servicing, LP, 221 Cal. App. 4th 49, 62 (2013). The “general rule” is that “a financial 15 institution owes no duty of care to a borrower when the institution's involvement in the 16 loan transaction does not exceed the scope of its conventional role as a mere lender of 17 money.” Nymark v. Heart Fed. Sav. & Loan Assn., 231 Cal. App. 3d 1089, 1096 (1991). 18 However, “California Courts of Appeal . . . are divided on the question of whether 19 accepting documents for a loan modification is within the scope of a lender's 20 conventional role as a mere lender of money, or whether, and under what circumstances, 21 it can give rise to a duty of care with respect to the processing of the loan modification 22 application” Rossetta v. CitiMortgage, Inc., 18 Cal. App. 5th 628, 637-38 (2017) 23 (comparing Lueras, 221 Cal. App. 4th at 67 (residential loan modification is a traditional 24 lending activity, which does not give rise to a duty of care) with Alvarez v. BAC Home 25 Loans Serv., L.P., 228 Cal. App. 4th 941, 948 (2014) (servicer has no general duty to 26 offer a loan modification, but a duty may arise when the servicer agrees to consider the 27 borrower's loan modification application)). In Rossetta, the court of appeal recognized 28 that California courts of appeal as well as federal district courts are divided on this issue. 1 Id. at 638. In fact, while the Ninth Circuit has signaled that it may view the “no duty” 2 line of cases as more persuasive, it has declined to certify the question to the California 3 Supreme Court. Id. at 639 (citing Anderson v. Deutsche Bank Nat'l Trust Co. Ams., 649 4 Fed. App’x 550, 552 n.1 (9th Cir. 2016) (loan servicer has no common law duty to 5 approve application within a particular time frame)). 6 Recently, in Foyer v. Wells Fargo Bank, N.A., Case No.: 3:20-CV-00591-GPC- 7 AHG, 2020 WL 3893031, at *15 (S.D. Cal. July 10, 2020), this Court, on a motion to 8 dismiss a negligence claim based on the defendant’s alleged mishandling of a loan 9 modification application, noted that the Supreme Court of California recently granted a 10 petition for review of Sheen v. Wells Fargo Bank, N.A., 38 Cal. App. 5th 346, 358 (2019), 11 where the court of appeal followed Lueras, not Alvarez concluding that the trial court 12 properly dismissed the negligence count “because a lender does not owe a borrower a 13 common law duty to offer, consider, or approve a loan modification.” See Sheen v. Wells 14 Fargo Bank, 451 P.3d 777 (Cal. 2019). In Foyer, the Court declined to rule on the duty 15 of care issue while the Sheen case was pending concluding that discovery would not 16 likely be meaningfully different with or without the negligence claim. Foyer, 2020 WL 17 3893031, at *15. Accordingly, in line with the Court’s decision in Foyer, the Court also 18 declines to rule on this issue while the Sheen case is pending with the California Supreme 19 Court and DENIES Defendants’ motion to dismiss at this time. On the issue of damages 20 and causation, Defendants raise factual issues not proper on a motion to dismiss and 21 declines to address their summary argument that causation and damages are lacking due 22 to the fact that Plaintiffs were in default. 23 G. Eighth Cause of Action – Fraudulent Misrepresentation; Ninth Cause of 24 Action – Negligent Misrepresentation; Seventeenth Cause of Action – Fraudulent 25 Concealment 26 Defendants argue that the eighth, ninth and seventeenth causes of action fail to 27 state a claim because no misrepresentation of fact is alleged and the loan applications 28 were in fact reviewed and denied. (Dkt. No. 3 at 16.) Further, Defendants argue that 1 Plaintiffs fail to provide the specificity as to each Defendant as required under Rule 9(b). 2 In response, Plaintiffs argue that Patty Vera, the SPOC, informed them that they needed 3 to show more income by providing a letter stating Irma Santana would return to work 4 which they provided in early March 2010, and that would be sufficient to reverse the 5 denial. (Dkt. No. 6 at 24.) 6 “The elements of a cause of action for intentional misrepresentation are (1) a 7 misrepresentation, (2) with knowledge of its falsity, (3) with the intent to induce another's 8 reliance on the misrepresentation, (4) actual and justifiable reliance, and (5) resulting 9 damage.” Daniels v. Select Portfolio Serv., Inc., 246 Cal. App. 4th 1150, 1166 (2016). 10 “The elements of a claim for negligent misrepresentation are nearly identical. Only the 11 second element is different, requiring the absence of reasonable grounds for believing the 12 misrepresentation to be true instead of knowledge of its falsity.” Id. Finally, the 13 elements of fraudulent concealment are: “(1) concealment or suppression of a material 14 fact; (2) by a defendant with a duty to disclose the fact to the plaintiff; (3) the defendant 15 intended to defraud the plaintiff by intentionally concealing or suppressing the fact; (4) 16 the plaintiff was unaware of the fact and would not have acted as he or she did if he or 17 she had known of the concealed or suppressed fact; and (5) plaintiff sustained damage as 18 a result of the concealment or suppression of the fact.” Hambrick v. Healthcare Partners 19 Med. Grp., Inc., 238 Cal. App. 4th 124, 162 (2015). 20 Where a plaintiff alleges fraud in the complaint, Rule 9(b) requires a plaintiff to 21 “state with particularity the circumstances constituting fraud or mistake. Malice, intent, 22 knowledge, and other conditions of a person’s mind may be alleged generally.” Fed. R. 23 Civ. P. 9(b). A party must set forth “the time, place, and specific content of the false 24 representations as well as the identities of the parties to the misrepresentation.” Odom v. 25 Microsoft Corp., 486 F.3d 541, 553 (9th Cir. 2007) (internal quotation marks omitted). 26 Where there are multiple fraud defendants, a plaintiff “must provide each and every 27 defendant with enough information to enable them ‘to know what misrepresentations are 28 attributable to them and what fraudulent conduct they are charged with.’” Vegas v. 1 JPMorgan Chase Bank, N.A., 654 F. Supp. 2d 1104, 1115 (E.D. Cal. 2009) (quoting 2 Pegasus Holdings v. Veterinary Ctrs. of America, Inc., 38 F. Supp. 2d 1158, 1163 (C.D. 3 Cal. 1998)). A plaintiff cannot lump multiple defendants but must state the allegations as 4 to each defendant separately concerning that defendant’s alleged participation in the 5 fraud. Swartz v. KPMG LLP, 476 F.3d 756, 764-65 (9th Cir. 2007) (quotation omitted). 6 In a fraud action against a corporation, a plaintiff must “allege the names of the persons 7 who made the allegedly fraudulent representations, their authority to speak, to whom they 8 spoke, what they said or wrote, and when it was said or written.” Tarmann v. State Farm 9 Mut. Auto. Ins. Co., 2 Cal. App. 4th 153, 157 (1991). 10 Here, the Complaint does not allege Defendants made misrepresentations of fact or 11 fraudulently concealed a material fact but instead claim that Defendants’ failed to comply 12 with numerous provisions of HBOR by failing to properly review Plaintiffs’ loan 13 modification application, failing to provide a written denial and an opportunity to appeal, 14 unlawfully proceeding with a trustee’s sale a day after Plaintiffs were telephonically 15 informed of the denial, and filing a fraudulent NOD declaration. (Dkt. No. 1-2, Compl. 16 ¶¶ 65, 73, 129.) Therefore, they fail to assert a claim for fraudulent misrepresentation, 17 negligent misrepresentation and fraudulent concealment. In addition, for purposes of 18 Rule 9(b) pleading, Defendants are lumped together and Plaintiffs do not separate out 19 which Defendant is responsible for which alleged statement. Accordingly, the Court 20 GRANTS Defendants’ motion to dismiss the eighth, ninth and seventeenth causes of 21 action. 22 H. Eleventh Cause of Action - Wrongful Foreclosure 23 Defendants argue that because the wrongful foreclosure claim is based on HBOR 24 violations that fail to state a claim, the claim necessarily fails. (Dkt. No. 3 at 17.) They 25 also summarily argue that Plaintiffs suffered no prejudice or harm and failed to tender the 26 amounts due. (Id. at 17-18.) Plaintiffs respond that they stated a wrongful foreclosure 27 claim based on dual tracking and HBOR violations and are not alleging procedural 28 1 irregularities but contend that the sale should never have occurred. (Dkt. No. 6 at 26.) 2 Therefore, tender is not required. 3 Wrongful foreclosure is a California common law claim that generally tracks the 4 elements of an equitable cause of action to set aside a foreclosure sale. Haynish v. Bank 5 of Am., N.A., 284 F. Supp. 3d 1037, 1049 (N.D. Cal. 2018) (quoting Miles v. Deutsche 6 Bank Nat'l Tr. Co., 236 Cal. App. 4th 394, 408 (2015)). The elements of a wrongful 7 foreclosure cause of action are: “(1) the trustee or mortgagee caused an illegal, 8 fraudulent, or willfully oppressive sale of real property pursuant to a power of sale in a 9 mortgage or deed of trust; (2) the party attacking the sale (usually but not always the 10 trustor or mortgagor) was prejudiced or harmed; and (3) in cases where the trustor or 11 mortgagor challenges the sale, the trustor or mortgagor tendered the amount of the 12 secured indebtedness or was excused from tendering.” Sciarratta v. U.S. Bank Nat’l 13 Ass’n, 247 Cal. App. 4th 552, 561-62 (2016) (quoting Miles v. Deutsche Bank Nat’l Trust 14 Co., 236 Cal. App. 4th 394, 408 (2015)); see also Lona v. Citibank, N.A., 202 Cal. App. 15 4th 89, 103 (2011) (“After a nonjudicial foreclosure sale has been completed, the 16 traditional method by which the sale is challenged is a suit in equity to set aside the 17 trustee's sale.”). 18 Because the Court concludes that Plaintiffs have alleged claims under certain 19 provision of HBOR, Defendants’ argument fails and the Court concludes that the 20 Complaint alleges a claim for wrongful foreclosure based on the alleged violations of 21 HBOR. (Dkt. No. 1-2, Compl. ¶ 88.) Plaintiffs allege they have been prejudiced by the 22 loss of their home. (Id. ¶¶ 90, 91.) As to tender, Plaintiffs have alleged several 23 exceptions to the tender requirements in the Complaint which Defendants fail to 24 challenge. (Dkt. No. 1-2, Compl. ¶ 13.) One court held that on a violation of section 25 2923.5, tender is not required because “[t]he whole point of section 2923.5 is to create a 26 new, even if limited right, to be contacted about the possibility of alternatives to full 27 payment of arrearages. It would be contradictory to thwart the very operation of the 28 statute if enforcement were predicated on full tender.” Mabry v. Superior Ct., 185 Cal. 1 App. 4th 208, 225 (2010). Accordingly, the Court DENIES Defendants’ motion to 2 dismiss the wrongful foreclosure claim. 3 I. Twelfth Cause of Action - Quiet Title 4 Defendants assert that Plaintiffs have failed to allege the required elements and as a 5 matter a law, a quiet title claim cannot be brought once the property has been sold. (Dkt. 6 No. 3 at 18.) Plaintiffs oppose. (Dkt. No. 27.) 7 An action to quiet title can be brought “to establish title against adverse claims to 8 real or personal property or any interest therein.” Cal. Civ. Proc. Code § 760.020. A 9 “[c]laim” is defined as “a legal or equitable right, title, estate, lien, or interest in property 10 or cloud upon title.” Id. § 760.010(a). To state a cause of action for quiet title, a plaintiff 11 must allege (1) the property’s legal description and its street address or common 12 designation; (2) the plaintiffs’ title and the basis of the title; (3) the “adverse claims to the 13 title against which a determination is sought”; (4) the “date the determination is sought”; 14 and (5) a prayer for the determination of the plaintiffs’ title against the adverse claims. 15 Cal. Civ. Proc. Code § 761.020. In addition, a “plaintiff seeking to quiet title in the face 16 of a foreclosure must allege tender or an offer of tender of the amount borrowed.” 17 Mangindin v. Washington Mut. Bank, 637 F. Supp. 2d 700, 712 (N.D. Cal. 2009) 18 (quoting Arnolds Mgmt. Corp. v. Eischen, 158 Cal. App. 3d 575, 578 (1984)). 19 Once the property has been sold in a foreclosure sale, quiet title is not a viable 20 claim to undo the foreclosure because “claim to title has already been extinguished” and 21 there is no adverse claim to the property. See Aldana v. Bank of America, N.A., Case No. 22 CV 14-1646-GHK (FFMx), 2014 WL 12577145, at *4 (N.D. Cal. May 2, 2014) (quiet 23 title inappropriately asserted against Defendants because none of them has an adverse 24 claim to the title, as the Property was sold to a third-party purchaser); Monreal v. GMAC 25 Mortg., LLC, 948 F. Supp. 2d 1069, 1079 (S.D. Cal. 2013) (dismissing quiet title claim 26 because plaintiff failed to allege that defendants had any adverse interests to the 27 property's title given that property was sold to a third party at a trustee sale); West v. 28 JPMorgan Chase Bank, N.A., 214 Cal. App. 4th 780, 802-03 (2013) (dismissing quiet 1 title claim against creditor because the action was brought after the trustee's sale and the 2 creditor no longer held title to the property). 3 Here, while a quiet title claim cannot be alleged against Defendant BSI, the loan 4 servicer, it may be brought against the third-party purchaser, U.S. Bank because it has an 5 adverse claim to the title. As such, Plaintiffs have not stated a claim to quiet title as to 6 BSI but have stated a claim to quiet title as to U.S. Bank. The Court GRANTS 7 Defendant BSI’s motion to dismiss the quiet title cause of action and DENIES Defendant 8 U.S. Bank’s motion to dismiss the quiet title claim. 9 J. Thirteenth Cause of Action - Slander of Title 10 Defendants argue that the slander of title fails because the recorded documents are 11 not false, and further, the recording of non-judicial foreclosure documents are privileged. 12 (Dkt. No. 3 at 19.) Plaintiffs disagree. (Dkt. No. 6 at 27.) 13 A claim for slander of title must allege “(1) a publication, (2) which is without 14 privilege or justification, (3) which is false, and (4) which causes direct and immediate 15 pecuniary loss.” Schep v. Capital One, N.A., 12 Cal. App. 5th 1331, 1336 (2017) 16 (quoting Manhattan Loft, LLC v. Mercury Liquors, Inc., 173 Cal. App. 4th 1040, 1050-51 17 (2009) (internal quotations omitted)). The recording of the NOD, NTS, and TDUS are 18 privileged. Id. In Schlep, the court of appeal held that the slander of title failed because 19 the NOD, NTS and TDUS supporting the claims were privileged. Id. 20 Similarly, the Complaint alleges slander of title in connection with the recorded 21 NOD, NTS and TDUS that were allegedly fraudulent and invalid and cast doubt on 22 Plaintiffs’ ownership of the property. (Dkt. No. 1-2, Compl. ¶ 101.) Accordingly, 23 because recording those documents are privileged, Plaintiffs cannot allege a slander of 24 title claim and the Court GRANTS Defendants’ motion to dismiss on this claim. 25 K. Fourteenth Cause of Action - Cancellation of Instrument 26 On the claim for cancellation of instrument, Defendants aver that Plaintiffs 27 defaulted on the loan as well as on the prior modification, were reviewed for a 28 modification but denied; therefore, the recorded foreclosure notices are not void or 1 voidable, and no injury has been demonstrated. (Dkt. No. 3 at 19-20.) Plaintiffs oppose. 2 (Dkt. No. 6 at 27.) 3 California Civil Code section 3412 provides for the cancellation of a written 4 instrument when there is “reasonable apprehension that if left outstanding it may cause 5 serious injury to a person against whom it is void or voidable.” Cal. Civil Code § 3412. 6 “To plead a cause of action for cancellation of instrument, plaintiff must show that he 7 will be injured or prejudiced if the instrument is not cancelled, and that such instrument is 8 void or voidable.” Zendejas v. GMAC Wholesale Mortg. Corp., No. 10cv184 OWW, 9 GSA, 2010 WL 2629899, at *7 (E.D. Cal. June 29, 2010) (granting motion to dismiss 10 because plaintiffs failed to assert any valid reason, except that the defendants did not 11 have the right to foreclose, why the instruments are void or voidable). A plaintiff must 12 provide facts, “not mere conclusions, showing the apparent validity of the instrument 13 designated, and point out the reason for asserting that it is actually invalid.” Ephraim v. 14 Metropolitan Trust Co. of California, 28 Cal. 2d 824, 833 (1946). 15 The Complaint claims that the NOD, NOTS, TDUS were executed and recorded 16 fraudulently and caused Plaintiffs serious injury of losing the property and eviction as 17 well as damage to their credit, loss of interest, loss of equity as well as payment of 18 exorbitant sum in interest, fees and costs. (Dkt. No. 1-2, Compl. ¶ 110.) It also alleges 19 that the recorded documents are facially invalid and are void, or at least voidable. (Id. ¶¶ 20 111, 112.) Finally, they allege exceptions to the tender rule. (Id. ¶ 13.) These 21 allegations are sufficient to state a claim. Defendants’ summary arguments are also 22 belied by the survival of certain HBOR claims discussed above. Accordingly, the Court 23 DENIES Defendants’ motion to dismiss the cancellation of instrument claim. 24 L. Fifteenth Cause of Action – Violation of California Business & Professions 25 Code section 17200 26 Defendants further summarily claim that the UCL violations should be dismissed 27 because they are based on the same unsuccessful allegations of HBOR violations. (Dkt. 28 No. 3 at 20.) 1 California's Unfair Competition Law prohibits any “unlawful, unfair or fraudulent 2 business act or practice.” Cal. Bus. & Prof. Code § 17200. “Each of these three 3 adjectives [unlawful, unfair or fraudulent] captures a separate and distinct theory of 4 liability.” Rubio v. Capital One Bank, 613 F.3d 1195, 1203 (9th Cir.2010) (quotation 5 marks omitted). The UCL's coverage is broad, sweeping and embracing of anything that 6 can be properly called a business practice and at the same time forbidden by law. Cel– 7 Tech Comms., Inc. v. Los Angeles Cellular Tel. Co., 20 Cal.4th 163, 180 (1999). “It 8 governs ‘anti-competitive business practices' as well as injuries to consumers, and has a 9 major purpose ‘the preservation of fair business competition.’” Id. (citations omitted) 10 Standing to bring a UCL claim requires “a person who has suffered injury in fact and has 11 lost money or property as a result of the unfair competition.” Cal. Bus. & Prof. Code § 12 17204. Here, as discussed above, Plaintiffs have alleged an injury of losing their home 13 and that the violations of HBOR caused the loss of their home by failing to properly 14 consider a loan modification. 15 Defendants’ citation to Solomon v. Aurora Loan Servs., LLC, No. CIV. 2:12–209 16 WBS KJN, 2012 WL 2577559, at *7 (E.D. Cal. July 3, 2012) is distinguishable because 17 in that case the court had already determined in a prior cause of action for negligence that 18 plaintiff “might” be eligible for a loan modification and the subsequent denial of her 19 application were not causally related to plaintiff's loss of property” therefore, the UCL 20 claim necessarily failed. Further, Jenkins v. JP Morgan Chase Bank, N.A., 216 Cal. App. 21 4th 497 (2013) is also not supportive because the court concluded there was no causation 22 between the economic injury, the impending foreclosure on her home, and the unfair or 23 unlawful acts allegedly committed by Defendants because the plaintiff admitted that she 24 defaulted on her loan. Id. at 523. Jenkins did not involve HBOR violations but 25 challenged the foreclosing party’s authority to foreclose due to improper securitization 26 and lack of compliance with the securitized investment trust's pooling and servicing 27 agreement and the plaintiff’s default triggered the foreclosure provision in the deed of 28 trust. Id. at 505, 523. 1 In this case, prior to foreclosing, HBOR requires the mortgage servicer to provide 2 certain notices and options to borrowers for foreclosure alternatives. Therefore, per 3 Defendants’ argument, because certain HBOR claims survive, Defendants’ UCL 4 argument is without merit. The Court DENIES Defendants’ motion to dismiss the UCL 5 claim. 6 M. Sixteenth Cause of Action – Violation of California Civil Code section 2924.11 7 Defendants profess that the section 2924.11 claim fails because it only applies 8 where a foreclosure prevention alternative is approved, but in this case, the modification 9 requests were denied. (Dkt. No. 3 at 21.) Plaintiffs argue that section 2924.11 applies 10 when a foreclosure prevention alternative is pending and until the borrower has been 11 provided with a written determination. (Dkt. No. 6 at 28-29.) 12 The parties rely on different versions of section 2924.11. The version effective on 13 January 1, 2019 addresses circumstances when “a foreclosure prevention alternative is 14 approved in writing prior to the recordation of a notice of default . . . or after the 15 recordation of a notice of default.” Cal. Civil Code § 2924.11(a) (eff. Jan. 1, 2019). The 16 version effective from January 1, 2018 to December 31, 2018 addresses circumstances 17 when “a borrower submits a complete application for a foreclosure prevention 18 alternative” . . . then the “mortgage servicer . . . shall not record a notice of sale or 19 conduct a trustee's sale while the complete foreclosure prevention alternative application 20 is pending, and until the borrower has been provided with a written determination by the 21 mortgage servicer regarding that borrower's eligibility for the requested foreclosure 22 prevention alternative.” Cal. Civil Code § 2924.11(a) (eff. Jan. 1, 2018 to Dec. 31, 23 2018). 24 Here, Plaintiffs sought a loan modification in January 2020; therefore, Plaintiffs 25 improperly rely on a former version of section 2924.11. Because there is no allegation 26 that foreclosure prevention alternative was approved, section 2924.11 does not apply. 27 The Court GRANTS Defendants’ motion to dismiss the sixteenth cause of action. 28 N. Eighteenth Cause of Action – Accounting 1 Defendants move to dismiss the accounting claim arguing that there is no fiduciary 2 relationship between Plaintiffs and Defendants and there is no balance due from them to 3 the Plaintiffs. (Dkt. No. 3 at 21.) Plaintiffs oppose contending they are owed money. 4 (Dkt. No. 6 at 29.) 5 An accounting action “is a proceeding in equity for the purpose of obtaining a 6 judicial settlement of the accounts of the parties in which proceeding the court will 7 adjudicate the amount due, administer full relief and render complete justice.” Verdier v. 8 Superior Court in and for City and County of San Francisco, 88 Cal. App. 2d 527, 530 9 (1948). An accounting may be asserted when (1) “a relationship exists between the 10 plaintiff and defendant that requires an accounting”; and (2)” some balance is due to the 11 plaintiff that can only be ascertained by an accounting.” Teselle v. McLoughlin, 173 Cal. 12 App. 4th 156, 179 (2009) (citing Brea v. McGlashan, 3 Cal. App. 2d 454, 460 (1934); 5 13 Witkin, California Procedure § 819 (5th ed. 2008)). A “fiduciary relationship between 14 the parties is not required to state a cause of action for accounting.” Id. 15 The Complaint alleges that there is a relationship between Plaintiffs and 16 Defendants. (Dkt. No. 1-2. Compl. ¶ 136.) Second, Defendants have received money 17 from Plaintiffs pursuant to the DOT which Defendants have not properly accounted for 18 and money is due to Plaintiffs. (Id. ¶ 137.) At this stage, the accounting claim survives 19 and the Court DENIES the motion to dismiss. 20 O. Leave to Amend 21 In the event the Court grants dismissal on certain claims, Plaintiffs seek leave to 22 court to file an amended complaint. Because the Court cannot conclude leave to amend 23 would be futile, the Court GRANTS Plaintiffs leave to file a first amended complaint. 24 See DeSoto, 957 F.2d at 658. 25 Conclusion 26 Based on the reasoning above, the Court GRANTS in part and DENIES in part 27 Defendants’ motion to dismiss with leave to amend. Specifically, the Court 28 1 1 GRANTS Defendants’ motion to dismiss the second cause of action for 2 violation of section 2923.6 of HBOR, eighth cause of action for fraudulent 3 misrepresentation, ninth cause of action for negligent misrepresentation, twelfth 4 cause of action for quiet title as to BSI, thirteenth cause of action for slander of 5 title, sixteenth cause of action for violation of Civil Code section 2924.11, and 6 seventeenth cause for fraudulent concealment; and 7 2 DENIES Defendants’ motion to dismiss the first, third and fourth causes of 8 action for violations of sections 2923.55, 2923.7, 2924.17 of the HBOR, fifth 9 cause of action for breach of contract, sixth cause of action for breach of the 10 covenant of good faith and fair dealing, seventh cause of action for negligence, 11 eleventh cause of action for wrongful foreclosure, twelfth cause of action for 12 quiet title as to U.S. Bank; fourteenth cause of action for cancellation of 13 instruments; fifteenth cause of action for UCL violations; and eighteenth cause 14 of action for accounting. 15 || Plaintiffs shall file an amended complaint on or before November 13, 2020. The hearing 16 on October 23, 2020 shall be vacated. 17 IT IS SO ORDERED. 18 Dated: October 20, 2020 <=

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