Thompson

FACTS AND PROCEDURAL BACKGROUND1

Defendant is an employment law firm operating 50 offices nationwide, including in Los Angeles and Orange County. Defendant hired plaintiff in 2007 to work in its Los Angeles office, where she worked as a records clerk until defendant terminated her employment in 2020.

A. Plaintiff’s Employment History

Plaintiff was hired in October 2007 as a general office clerk, and in November 2008 was reclassified as a records clerk, one of three in the Los Angeles office. That office was the only office with more than one records clerk due to its large volume of cases.

We have liberally construed all evidence in support of plaintiff and resolved any doubts in her favor. (Wilson v. 21st Century Ins. Co. (2007) 42 Cal.4th 713, 717.)

2 The duties of a records clerk include, among others, to “maintain[] all files” in the records center; create new records in the records management system, including making and placing labels appropriately; file documents in the client folders; and stay up-to-date on technologies and methodologies for records management operations.

1. Plaintiff’s assignment

Throughout her employment, plaintiff was assigned tasks other…