Godun

FOR PUBLICATION

UNITED STATES COURT OF APPEALS

FOR THE NINTH CIRCUIT

KSENIYA GODUN; MOYA No. 24-2095

MCDOWELL; RENEE PETTIT;

D.C. No.

KRISTIE NELSON; TASHA

3:22-cv-06051-JD

DAVIS; LATOYA FOUST,

Individually and on behalf of all others similarly situated, OPINION

Plaintiffs - Appellees,

v.

JUSTANSWER LLC,

Defendant - Appellant.

Appeal from the United States District Court for the Northern District of California James Donato, District Judge, Presiding Argued and Submitted February 10, 2025 Pasadena, California Filed April 15, 2025 Before: Richard A. Paez, Sandra S. Ikuta, and Ryan D. Nelson, Circuit Judges. Opinion by Judge R. Nelson; Concurrence by Judge R. Nelson SUMMARY *

Arbitration

The panel affirmed the district court’s order denying defendant JustAnswer LLC’s motion to compel arbitration in a putative class action under the Electronic Funds Transfer Act and California’s and other states’ consumer protection laws. Plaintiffs alleged that they created accounts on justanswer.com and paid to ask questions. Under JustAnswer’s Terms of Service, paying for answers to their questions automatically…