Young

1 2 3 4 5 6 7 8 UNITED STATES DISTRICT COURT 9 NORTHERN DISTRICT OF CALIFORNIA 10 San Francisco Division 11 DIANE YOUNG, et al., Case No. 22-cv-09067-JST (LB)

12 Plaintiffs,

DISCOVERY ORDER

13 v. Re: ECF No. 107 14 SALESFORCE, INC., 15 Defendant. 16 17 INTRODUCTION 18 Defendant Salesforce provides Chat, a customer-service tool hosted on its servers and 19 integrated into websites of customers like Rite Aid and Kaiser Permanente to enable real-time 20 consumer interaction and background analytics.1 In this putative class action, the plaintiffs — 21 users of Rite Aid’s and Kaiser Permanente’s websites — allege that Salesforce violates the 22 California Invasion of Privacy Act, Cal. Penal Code §§ 631 and 632, and Pennsylvania’s 23 Wiretapping and Electronic Surveillance Control Act, 18 Pa. Const. Stat. § 5701 et seq., by 24 intercepting their communications, including personally identifiable information and protected 25 26

27 1 Third Am. Compl. – ECF No. 93 at 3 (¶¶ 12–14); see Order – ECF No. 69 at 1–2. Citations…