Kosey

I. BACKGROUND

“Because this matter comes to us on demurrer, we take the facts from plaintiff’s complaint, the allegations of which are deemed true for the limited purpose of determining whether plaintiff has stated a viable cause of action. [Citation.]” (Stevenson v. Superior Court (1997) 16 Cal.4th 880, 885.) According to the allegations of Kosey’s complaint, Kosey is a tenant at a property controlled by Monarch, which is a subsidiary of Encompass.1 Monarch is “special housing for individuals diagnosed with psychiatric disabilities.” Kosey did not feel safe at the property because of “various forms of physical and psychological abuse on the property,” so Kosey sent text messages and e-mails to employees of the defendants regarding these concerns. In the messages and e-mails, Kosey recounted several incidents. In one such incident, Kosey stated that Kosey experienced harassment by two other tenants, Sandra England and Valinda Stafford, when they called the police after Kosey had a nightmare that caused Kosey to scream in the middle of the night. Kosey alleges England called the police another time and told them Kosey was crying and suicidal. Kosey’s concerns about England…