Gurganus

Filed 9/25/25 Certified for Publication 10/17/25 (order attached)

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

FIRST APPELLATE DISTRICT

DIVISION THREE

SARAH GURGANUS,

Plaintiff and Respondent,

A170738

v. IGS SOLUTIONS LLC, (Solano County Super. Ct. No. CU23-04101) Defendant and Appellant.

IGS Solutions LLC (IGS) appeals from the trial court’s denial of its motion to compel arbitration of a lawsuit brought by its former employee, Sarah Gurganus. IGS contends the trial court erred by concluding the arbitration agreement was unconscionable and in refusing to sever the offending provisions. We affirm.

FACTUAL AND PROCEDURAL BACKGROUND

IGS provides employee management services for various operational entities, including some retail locations. IGS employed Gurganus at a California facility between September 2021 and April 2023. When Gurganus began working for IGS in September 2021, she logged into the company’s online portal and filled out onboarding documents, none of which included an agreement to arbitrate or mention of arbitration.

1 Subsequent Agreements On February 20, 2022, about five months into her employment at IGS, Gurganus…