Pattison

Mary Pattison v. HP Inc.

Good Law
United States District Court, Northern District of CaliforniaDecember 2, 20253:24-cv-02752California3,581 words

Opinion

Trial Court Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF CALIFORNIA 6 MARY PATTISON, Case No. 24-cv-02752-MMC (KAW)

Plaintiff,

ORDER REGARDING 9/30/2025

v. DISCOVERY LETTERS

HP INC., Re: Dkt. Nos. 77, 78 Defendant. [Discovery Letter Nos. 1-2]

12 Plaintiff Mary Pattison filed the instant putative class action against Defendant HP Inc., alleging that Defendant sells a “risk free” service program called HP Care Packs (“Care Pack”) in connection with its computers and related equipment. (Third Amend. Compl. (“TAC”) ¶ 12, Dkt. No. 55.) Under this program, if the purchaser has no service events related to the associated computer or equipment covered by the Care Pack for three years, the purchaser is entitled to a full rebate of the Care Pack cost within ten weeks of a timely submission of a rebate form. (TAC ¶ 12.) Plaintiff, however, alleges that Defendant fails to properly administer the Care Pack program and timely provide rebates. (TAC ¶ 25.) …

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