Maneri

FACTS

I.

THE RAM

Maneri purchased the Ram in May 2018 for $66,240. He soon began experiencing issues with the vehicle. In June, he brought it to the dealership for the first time, reporting intermittent problems with the

1 Oral argument largely focused on a need to clarify recurring

issues in lemon law jurisprudence. We hope that partial publication will foster more efficient resolution of these cases.

2 Given our conclusion, the unpublished discussion of the express

warranty claim does not affect the damages or attorney fees questions, and we therefore reserve it for last.

2 infotainment system, sideview-mirror rotation, and the one-touch window roll-up function. The dealership was unable to replicate these problems. Maneri returned three more times over the couple of months, reporting other issues, which were ultimately resolved. Maneri brought the Ram back in September 2018, reporting intermittent delays in the running board’s retractions. Again, the dealership could not replicate the issue. That same month, Maneri called FCA for the first time but the call concerned only a problem setting up an account for the vehicle’s “Uconnect” platform, which was later resolved. He…