Thurston
Thurston v. Omni Hotels Management Corporation
Opinion
Opinion
Filed 9/23/
CERTIFIED FOR PUBLICATION
IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
FOURTH APPELLATE DISTRICT
DIVISION TWO
CHERYL THURSTON,
Plaintiff and Appellant, E074098
v. (Super.Ct.No. CIVDS1620291)
OMNI HOTELS MANAGEMENT OPINION
CORPORATION,
Defendant and Respondent.
APPEAL from the Superior Court of San Bernardino County. David Cohn, Judge.
Affirmed.
Pacific Trial Attorneys, Scott J. Ferrell and Richard H. Hikida for Plaintiff and
Appellant.
Sheppard, Mullin, Richter & Hampton, Gregory F. Hurley and Michael J. Chilleen
for Defendant and Respondent.
1 Cheryl Thurston (Thurston) is blind and uses screen reader software1 (a screen reader) to
access the Internet and read website content. Defendant and respondent Omni Hotels
Management Corporation (Omni) operates hotels and resorts. In November 2016,
Thurston initiated this action against Omni, alleging that its website is not fully accessible
by the blind and the visually impaired, in violation of the Unruh Civil Rights Act
(the Unruh Act; Civ. Code, § 51 et seq.).2 By way of a special verdict, the…