DiGiacomo

I.

FACTUAL AND PROCEDURAL BACKGROUND

On August 5, 2019, plaintiff filed the City’s government claim form (claim form) complaining about his interactions with San Francisco Superior Court employees that took place on July 22, 2019. Plaintiff’s claim form included a four-page attachment detailing his interactions with two clerks at the superior court. He asserts one clerk “flipped through [his] documents and then, within seconds, immediately began exhibiting verbally abusive behavior toward [him] which was both inappropriate and highly egregious.” The clerk also became “very angry” and was “extremely upset” with plaintiff for failing to include certain information in his filing, and “belittled [him] . . . in a highly disrespectful tone” for including a certified mail request form. Plaintiff alleged the employee “displayed several instances of inappropriate vocal tones, pitches and levels, as well as unduly demeaning facial gestures in addition to highly abrupt and threatening body movements as he walked to and from his filing cabinets.” After plaintiff made some modifications to his filing, he returned to the service window where he encountered a second clerk. Plaintiff alleged…