Jack

Jack v. Ring LLC

Good Law
Court of Appeal of CaliforniaMay 25, 2023A165103California9,321 words

Opinion

Opinion

Miller, J.

Filed 5/25/23

CERTIFIED FOR PUBLICATION

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

FIRST APPELLATE DISTRICT

DIVISION TWO

BRANDON JACK, et al., Plaintiffs and Respondents,

A165103, A165386

v. RING LLC, (San Francisco County Super. Ct. No. CGC-20-588258) Defendant and Appellant.

Ring LLC (Ring) manufactures and sells home security and smart home devices including video doorbells, security cameras, and alarms. Brandon Jack and Jean Alda (together, plaintiffs) purchased video doorbell and security camera products from Ring and subsequently filed a class action complaint against Ring asserting claims under various consumer protection statutes. In their lawsuit, plaintiffs seek injunctive relief requiring Ring to prominently disclose to consumers certain information about its products and services. Ring moved to compel arbitration based on an arbitration provision in its terms of service. Opposing the motion, plaintiffs did not dispute that they agreed to Ring’s terms of service, but they argued the applicable arbitration provision violates the California Supreme Court’s holding in McGill v. Citibank, N.A. (2017) 2 Cal.5th 945, 961…

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