Click 2 Refund Inc. v. British Airways PLC
Opinion
Trial Court Opinion
I. INTRODUCTION AND BACKGROUND
Plaintiff Click Refund Inc. (“Click”) filed this action against defendant British Airways PLC (“BA”) on May 13, 2019 in California Superior Court. Dkt. 1, Exhibit A (“Compl.”). Click brought the suit on behalf of alleged assignees Lars Hennig, Megan Dichter, Frida Hennig, and Benno Hennig, BA passengers (the “Passengers”), who, Click alleges, incurred damages as a result of a last-minute flight cancellation by BA. Specifically, Click claims that BA cancelled the Passengers’ flight from Berlin to London on February 22, 2019, causing them to miss their connecting flight from London to Boston, and arrive at their final destination more than four hours late on a substitute flight. Pursuant to European Union Regulation 261/2004, 2004 O_J. (L 46) 1(EC) (“EU 261”)— a consumer-protection regulation promulgated by the European Parliament setting standardized compensation rates ranging from € 250 to € 600 (depending on flight distance) for cancellations and long delays of flights departing from airports located within EU Member States—Click contends that the Passengers are entitled to a refund in the…