Allen
Allen v. Shutterfly, Inc.
Opinion
Trial Court Opinion
I. BACKGROUND
Plaintiff resides in Olathe, Kansas and has children who attend schools in the Olathe School District. Complaint (“Compl.”) ¶¶ 7, 26, 30, ECF 1-1. Defendants are in the business of selling school pictures, by contracting with schools to provide bi-annual portrait sessions within schools and sell the portraits to students’ parents and guardians. Id. ¶ 1. Defendants have described themselves as “the national leader in school portraits.” Id. ¶ 18. Plaintiff’s claims arise from the pictures sold through a “Family Approval” model. Compl. ¶ 2. Under this model, the students’ portraits are taken in school; the students are sent home with the portraits (and/or other products printed with the students’ pictures); and their parents or guardians are directed to pay for the products or return them. Id. ¶ 26. Parents and guardians are not asked to and do not pre-order the portraits and products. Id. ¶ 48. Plaintiff alleges that Defendants sent unordered portraits and/or products home with Plaintiff’s children each spring during the past three years under the Family Approval model. Id. ¶¶ 29-30. …