Maldonado

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF CALIFORNIA 6 VICKY MALDONADO, et al., Case No. 3:16-cv-04067-WHO

Plaintiffs,

ORDER ON CLASS DEFINITION;

v. MOTION TO SEAL

APPLE, INC, et al., Re: Dkt. Nos. 225, 227 Defendants.

12 INTRODUCTION The plaintiffs in this class action allege that defendant Apple, Inc., breached its AppleCare and AppleCare+ (“AC/AC+”) agreements. Those agreements require that, when Apple provides a consumer with a replacement device, it be new or “equivalent to new.” According to the plaintiffs, however, Apple’s “remanufactured” or “refurbished” devices are not equivalent to new. I certified a class consisting of those who purchased an AC/AC+ plan within the class period and received a remanufactured replacement device. Class notice is set to go out. When Apple handed over class members’ contact information to the claims administrator, it revealed that there is a mismatch in the data. For 1.33 million remanufactured devices (of roughly…