Quamina

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF CALIFORNIA 6 JESSICA QUAMINA, et al., Case No. 22-cv-06051-JD

Plaintiffs,

ORDER RE ARBITRATION

v.

JUSTANSWER LLC, Defendant.

12 In this putative class action, named plaintiffs Jessica Quamina, Tasha Davis, Kristie Nelson, Kseniya Godun, Moya McDowell, Renee Pettit, and Latoya Foust, allege that they were enrolled without their consent in recurring paid subscriptions for a website and mobile app operated by defendant JustAnswer, LLC. Dkt. No. 1. JustAnswer asks to send the case to arbitration pursuant to the Federal Arbitration Act (FAA) and an arbitration clause in JustAnswer’s Terms of Service (TOS). Dkt. No. 26. Plaintiffs oppose arbitration primarily on formation grounds, with additional objections about unconscionability and fraud. Dkt. No. 31. The background of this litigation is straightforward. As alleged in the complaint, JustAnswer operates a website and mobile app where users can pay a fee to ask questions of “experts” about legal, medical, financial, technical,…